Organisationen #9: The 7 Habits of Highly Effective People, Stephen Covey
(back to books)
- Substrat: the price must be paid and the process followed.
- transformational leadership: transforming individuals & relationships involved
- effectiveness = balancing production ("eggs") & production capability ("goose")
- what is important to another person is as important to you as the person is to you
- 7 habits of effectiveness
- 1-3: "private victories" (from dependence to independence)
- 1) be proactive: proactive people have "5000+% difference" in effectiveness
- 2) begin with the end in mind (mental creation)
- personal mission statement: what you want to be (character) and do (contributions) and which values/principles you use; write a eulogy
- IKEA mission statement: To create better everyday life for the many people.
- 3) put first things first (physical creation)
- spend life in the "important, not urgent" quadrant (Quadrant II)
- What one thing, regularly done, would make major difference in your life?
- 4-6: "public victories"
- 4) think win/win: life is a cooperative, not a competitive arena
- Lose/Win: quick to please (strength from acceptance), bury feelings
- if you cannot get Win/Win, No Deal is often best
- scarcity mentality: hopes that others suffer misfortune (always comparing)
- 5) seek first to understand, then to be understood
- probing is autobiographical and logical, it controls, it invades
- active listening: rephrase, reflect ("you're frustrated about school.")
- 6) synergise (the whole is greater than its parts; "1+1 is 8, 16 or even 1600")
- You can be synergistic in the midst of an adversarial environment
- You don’t have to take insults personally
- 7) sharpen the saw
- 4 dimensions of life: perspective, autonomy, connectedness, tone (physical)
- proactive people figure out many ways to educate themselves
- children’s problems are opportunities to build relationship for parents
- maturity scale: dependence ("you") -> independence ("I") -> interdependence ("we")